GW Filter Rules

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Tip Sheets

GroupWise - Creating Filters


GroupWise comes with a very powerful system for managing your e-mail.  It allows you to create rules for how e-mail should be handled.  You can make rules to auto-reply while you are on vacation, automatically file e-mail from a specific person or mailing list into a folder, auto-delete junk e-mail (spam), etc.

In this tip, I am going to provide the steps for creating your own anti-spam rule. (One that auto-deletes unwanted junk e-mail.)  If you would like to create your own vacation auto-reply rule, please see these instructions on the Groupwise CoolSolutions website.

Although the rule we are going to create is for deleting spam, you should be able to follow these general steps for any type of rule you want to make.  

One word of warning before we start.  Be sure to try to test any rule you make!  You could end up doing something you don't actually intend to do, like deleting ALL mail you receive instead of just spam.  Of course it'll be there in the trash, but unless you test and check the trash, you may lose mail you don't want to.

Lets get going with our anti-spam rule:

  1. First, select Tools then Rules from the menu on the main GroupWise screen.  Note: be sure you are in the main GroupWise window.  There is no "Rules" menu choice if you are in a window reading an e-mail or writing one.
  2. The rules list will appear.  If this is the first rule for you, it will be blank like this example.
  3. Click the New... button.  This will display a clean rule window like this one.
  4. Next we need to name our Rule.  In the box next to Rule name: type a meaningful name for your new rule.
  5. Then click on the Define Conditions... button.
  6. This will display a window where you can set up your filters.  Filters are just rules that let GroupWise know which e-mail you want the rule to work with.  
  7. In our case, we only want to act on e-mail From people who send us spam.  So, select From for the left box.  In the right box, type an e-mail address that sent you the spam. In our example, we'll use spammer@yahoo.com.
  8. If you want to add more addresses, you can click on the button that says End and choose Or from the list that appears.  This will add another filter line to this window.
  9. Since the people at pm0.net seem to specialize in sending junk mail, maybe we want to block everything that comes from them.  To do this, use just the part of the address starting at the @ sign instead of the whole address.
  10. Now our filter will include any mail that has spammer@yahoo.com as the sender, or any e-mail sent that ends in @pm0.net.  That looks good so click the OK button.
  11. Now we need to tell GroupWise what to actually do with these e-mail messages.  Click the Add Action button near the bottom of the window.  Then choose Delete/Decline... from the list that appears. (I'll tell you what each of the other choices does later on.)
  12. Now you should have a rule that looks pretty much like this.
  13. Click the Save button.  This will return you to the list of rules.
  14. Make sure your new rule has a check in the checkbox to it's left then click the Close button.
  15. If you get a lot of spam, it should not take long to know if your rule is working.  For the first few days you should probably keep an eye on your trash to make sure your new rule isn't trashing messages you don't intend for it to.

Hopefully this gives you a glimpse of what is possible with GroupWise rules.  You can also match on other things such as the message subject, date the message was sent (or received) and even the text of the message itself.  

 

I promised a quick explanation of the other actions possible with a rule, so here they are.

Rule Action Results
Send Mail... Allows you to compose a message.  The message is sent to the person/persons you choose while creating/editing the rule.
Forward... Forwards the message matching the rule to a 3rd party that you chose when creating/editing the rule.  You also are given the opportunity to compose a message to explain why you are forwarding the thing.
Delegate... Only really useful for appointments or tasks that are sent to you.  This option sends the appointment or task to someone you choose instead of keeping it yourself.
Reply... Allows you compose a reply that will be sent back to the sender of matching messages.
Accept... Used for Appointments.  Automatically accepts the appointment.  (Note: you can create different rules based on whether the appointment would create a scheduling conflict or not.)
Delete/Decline... Decline appointments or tasks.  Move other types of items to the trash.
Empty Item USE WITH CAUTION!  Empties the message from the trash. Normally used right after a "Delete/Decline..." action.
Move to Folder... Moves the item to a folder you choose while creating/editing the rule.  In most cases, item will NOT appear in your Inbox.
Link to Folder... In simple terms, makes a copy of the item and places it in a folder you choose.  The item will still be found in your inbox as well.  Unlike an actual "copy", however, it doesn't take up extra memory and the item is marked read when you read it in the inbox.

This is the best choice to use if you want to keep a copy of every message sent to you by someone or by a mailing list.  The message still appears in your inbox where you can read it quick and delete it like normal.  Then you still have the copy in the forlder it was linked to for later.

Mark as Private... Only useful if you have given someone else access to reading your messages.  If you gave them correct proxy rights, they will not be able to read 'private' messages/appointments.
Mark as Read... The message will appear to have been read.  (Displayed with an open envelope and not bold.)
Mark as UnRead... The message will appear to NOT have been read.  This is generally not that useful as an incoming message rule since all new messages originally are marked as unread.
Stop Rule Processing Normally GroupWise will run each rule one at a time against each message you receive.  Sometimes, however, you may want a rule to run and then not allow GroupWise to try the other rules.

For instance, in our spam rule example, we might want to add a "Stop Rule Processing" action.  That way if another rule later on links the message to a folder, we won't get a copy of our spam message linked to the folder.

 

 

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