Recovering GW Folders

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Tip Sheets

GroupWise - Recovering a Deleted "Sent Items" Folder


The GroupWise "Sent Items" folder is not a normal folder.  Instead, it is a type of search.  Because of this, once it is deleted, it may not be immediately obvious how to get it back.  If you have deleted your Sent Items folder, follow these steps to get it back.

(Note: Since you can not delete the Sent Items  folder from an Internet browser, these steps only apply to the use of the full GroupWise client program.)

  1. Run the GroupWise Client if not already open.
  2. Click on your name at the top of the folder list. (On the left side.)
  3. Select "File" from the top menu.
  4. Select "New"
  5. Select "Folder..."
  6. Choose "Find results folder"
  7. Below that, select "Predefined find results folder"
  8. Below that, select "Sent Items"
  9. Click the "Next" button.
  10. Click the "Finish" button.
  11. If you don't like the location of the new "Sent Items" folder, follow the steps in Reorganizing Folders


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